Question 1

Do I legally need BSA/AML training?

Accepted Answer

It depends on your business type. Financial institutions regulated under the Bank Secrecy Act are legally required to maintain a written AML program that includes annual employee training. Other businesses have strong regulatory guidance recommending training. Our onboarding flow identifies exactly what you need based on your industry.

Question 2

How quickly can we get compliant?

Accepted Answer

Most businesses complete initial setup and employee enrollment within 1 to 2 business days. Training is typically completed by employees in 45 to 90 minutes. For full compliance programs requiring policy review, plan for 5 to 10 business days for full implementation.

Question 3

What happens if we get audited or examined?

Accepted Answer

We have a 98% examiner pass rate. All plans include exportable examination-ready documentation including completion reports, certificates, and training logs. Training + Review clients receive updated examiner-ready documentation. Training + Creation clients receive a fully built BSA/AML program.

Question 4

Is this an annual subscription or a one-time payment?

Accepted Answer

Plans are billed annually, which aligns with BSA/AML regulatory requirements that mandate annual training. There are no per-module or per-seat surprise fees. Renewal is handled automatically with 60-day advance notice.

Question 5

Can I upgrade my plan later?

Accepted Answer

Absolutely. You can upgrade at any time and we will prorate the difference. Your employee records, training history, and certificates all carry over between plans.

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